Database Error - Support

Resolved Abhaya das
3 years, 6 months ago

Rank Math free
I am getting some errors in your woocommerce database.
Its showing error that the table does not exist.

so how to solve this problem.
- This topic was modified 3 years, 6 months ago by Abhaya das.

Viewing 4 replies - 1 through 4 (of 4 total)

Alberto
3 years, 6 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Do you have a more complete log? If yes, could you share it in the Sensitive Data section?

Looking forward to helping you. Thank you.

Abhaya das
3 years, 6 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Abhaya das
3 years, 6 months ago

Rank Math free

I deactivated the plugin and after that my website run perfectly. when I try to activate it again, then it shows this message-

Alberto
3 years, 6 months ago

Rank Math business

Hello,

We released a quick Beta update you can try to see if that helps.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

$beta update$

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

You can disable the Beta updates once you update to the latest version and if the issue is fixed.

We are here to assist. Thank you.

RankBot
3 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Database Error’ is closed to new replies.