Data vanish after update the post

#61329
  • Resolved Rahim Mirzadeh

    3 years, 11 months ago

    Rank Math free

    Hi, Good Day!

    After filling all the information for post, such as title, link, meta description, when I update, it reverts to original fields without data. I click on edit snippet it shows description only.
    Before it automatically updates the title, permalink, and meta description from the post, now it asks to fill the data for all these manually, and all data vanishes after I update the post.

Viewing 1 replies (of 1 total)
  • Mili

    3 years, 11 months ago

    Hello,
    Thank you for contacting Rank Math today.

    This type of issues often arise due to plugin conflicts.
    Have you tried deactivating all other plugins except Rank Math and test?

    Let us know if that works for you and if it doesn’t leave us your WP admin access in sensitive data field.

    Looking forward to help you.

    RankBot

    3 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Data vanish after update the post’ is closed to new replies.