Data not syncing with rankmath

#210524
  • Resolved Allan
    Rank Math free

    Hi,

    My RankMath is not syncing search console and analytics information to WordPress dashboard.

    Can someone help me?

    See the attached image that everything is connected correctly.

    https://ibb.co/LpZpwHY

    Allan

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    Allan
    Rank Math free

    I did what you asked, let’s wait 50 minutes, then I’ll come back here to tell you if it worked.

    Allan

    Allan
    Rank Math free

    It didn’t work, the Search Console data doesn’t appear in the WordPress dashboard.

    I’ll leave the WordPress access data for you to consult.

    Ankit
    Rank Math business

    Hello,

    Thank you for your reply.

    Could you please re-connect your Google account with Rank Math and fetch the data again? See if that fixes the issue. If not, please do let us know.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Data not syncing with rankmath’ is closed to new replies.