custom images for social sharing

#310110
  • Resolved Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi, I would like to ask about two things for my website.

    1. How can I insert custom images for each blog post to share on Pinterest? Currently, I only see the option for custom images for Facebook and Twitter.

    2. I have updated a post with a new image for Facebook and Twitter, but when I test it out by sharing the post onto those sites, the old image still appears, even though the post has been updated. How do I fix this?

Viewing 15 replies - 1 through 15 (of 16 total)
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  • Jeremy

    2 years, 4 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    1. Pinterest will make use of your Open Graph tags that will be regenerated by Rank Math.

    https://help.pinterest.com/en/business/article/article-pins

    2. Can you please share the affected URL with us so we can further check it on our end?

    Looking forward to helping you with this one.

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi Jeremy,

    Thanks for your help. I’m looking into the pins, and I’ll let you know if I run into any problems there.

    Here’s the link to the blog post: https://lucywalkerjewellery.com/blog/beginner_jewellery_making_tools/

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi again,

    I’ve run into trouble already! So I validated one URL, for the same post:

    https://lucywalkerjewellery.com/blog/beginner_jewellery_making_tools/

    It was approved, so I went back to share it on Pinterest, and the same featured image comes up as the image that will be shared on Twitter.

    I’m very confused!

    Prabhat

    2 years, 4 months ago

    Rank Math agency

    Hello,

    I tested the URL with Facebook’s Debugger tool and Twitter’s Card Validator and I was able to replicate the issue.

    However, as I scraped the website again, the new image was fetched properly.

    Here’s a screenshot from Twitter:
    https://i.rankmath.com/QhC6ke

    As for Pinterest, I tested the URL with Pintrest Debugger and the page is returning a 503 error.

    You can have a look at this article for more details and the steps to fix this issue:
    https://techforguru.com/fix-error-503-first-byte-timeout/

    Hope this helps.

    Thank you.

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi Prabhat,

    Thank you for your help. Facebook works fine now. As for Pinterest, I am able to share the article, but it remains the old image. I’m not getting a 503 error, the only issue is that I don’t see any rich pin as there should be.

    Jeremy

    2 years, 4 months ago

    Hello,

    Can you please attempt to clear your website cache including any server-level caching apps you have in your hosting platform? After doing so, please try to share it again.

    If the issue persists, I would suggest contacting your hosting provider as we are seeing 503 when trying to validate the link in Pinterest’s Rich Pins Validator. Mentioned by my colleague here.

    Let us know how that goes. Looking forward to helping you.

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi Jeremy,

    I have removed the website cache, and it remains the same. If rich pins don’t work, can I instead choose my own image to be shared on Pinterest?

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi again,

    If there is some confusion about the issue, what I want to achieve is that when readers share a blog post directly onto Pinterest from the blog post itself, a custom/better image is automatically pulled as currently, the featured image is pulled however it is not a very attractive one.

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi Chandni,

    The validation comes up fine for me too, but my concern is the image it pulls up. I cannot attach images here so I’m unable too show you, but I want a custom image of my own design to be the image that our readers pin when they share our blog posts on Pinterest.

    Chandni

    2 years, 4 months ago

    Rank Math free

    Hello,

    I just tested the affected URL on Pinterest debugger tool and noticed that your rich pins are approved on Pinterest, and the 503 error still exists.

    The pins can be taken from OG markups or Schema.org markups, and you have the OG markups set correctly in the source code of the URL.

    As mentioned by my colleagues earlier, please follow the steps from this article to tackle the 503 error: https://techforguru.com/fix-error-503-first-byte-timeout/, and if the issue still persists, please get in touch with your hosting provider.

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi Chandni,

    The error does not come up for me. But I want to know how I can change the image that pulls from the blog post to Pinterest when our readers share it from the post.

    Miguel

    2 years, 4 months ago

    Hello,

    Pinterest uses the same protocol as Facebook and can take the image from the og:image that is added to your website when you add a custom image to share on Facebook.

    We don’t have a setting to add a specific image for Pinterest, different from the OpenGraph image added to inside the meta tags on your website.

    Don’t hesitate to get in touch if you have any other questions.

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi Miguel,

    Thanks for your reply. Right now it’s not pulling the same image for Pinterest as it is for Facebook.

    Prabhat

    2 years, 4 months ago

    Rank Math agency

    Hello,

    As mentioned previously, since the page is returning a 503 error, it is not getting fetched properly by Pinterest.

    Please open this link and then click on the “Fetch New Scrape Information” button and wait a a few minutes to see the error:
    https://developers.pinterest.com/tools/url-debugger/?link=https%3A%2F%2Flucywalkerjewellery.com%2Fblog%2Fbeginner_jewellery_making_tools%2F

    Once this issue would be fixed, the correct image should be fetched properly.

    Hope this helps.

    Thank you.

    Diandra Erin Soliano

    2 years, 4 months ago

    Rank Math free

    Hi Prabhat,

    I really am not seeing any error come up. I’ve clicked on ‘Fetch New Scrape Information’ too, and there’s no difference.

    What would the “correct image” here be exactly? What should I be seeing?

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 16 total)
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The ticket ‘custom images for social sharing’ is closed to new replies.