Custom 404 page with monitoring

  • Hi Rank Math support,

    I am looking to create a custom 404-page instead of the standard one. However, when I use the fallback redirect to a custom URL the 404 monitor stops working.

    I would love to use both simultaneously. How could i go about doing this?

    Take care,
    Jac

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your issue is not very clear, the custom automatic redirection is designed to stop 404 errors since when a 404 is detected, it will be redirected to the custom URI page.
    Please let me know what I am missing.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi Michael, thanks for your reply.

    What you’re stating is correct. The automatic redirection makes sure the visitor hitting a 404 is redirected to a specific page. However, when this visitor hits a 404 it is not logged anywhere, which makes it difficult to set up a manual redirect for this page specifically.

    Below you’ll find the current flow and the desired flow:
    Current flow: Visitor hits 404 > directed to custom page > no log created for sit owner to fix the broken link.

    Desired flow: Visitor hits 404 > directed to custom page > log created in the 404 monitor so the site owner can see the broken link and fix it.

    I hope this clears up the problem.

    Take care,
    Jac

    Hi Jac,

    Thanks for the additional info.

    This is the default working of the 404 monitor module since it technically prevents 404 errors from occurring.
    You will need to disable the automatic redirection option for the errors to be logged on the monitor.

    I hope this info helps. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Custom 404 page with monitoring’ is closed to new replies.