CSV file is not uplaod. Always failed

#719796
  • Resolved Muharrem Erdogdu
    Rank Math pro

    http://www.e1-holding.com This is my website
    I exported a csv file from rank math and now it’s not importing. It always stucks at 900.
    I am trying to upload the file for more than 3 days. The issue is in your side. Please contact me and I will share you the file, you need to upload the file on your end..

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with importing the CSV file into Rank Math. It seems like the import process is getting stuck at 900. This could be due to various reasons such as file size, formatting, or other technical issues.

    To better assist you, could you please provide more details about the CSV file you are trying to import? Additionally, if you could share the CSV file with us, we can investigate the issue further and help you resolve it.

    You can use the available buttons to assign this ticket to a human agent who will be able to assist you further with this issue.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    How to Create & Edit Redirects Using CSV » Rank Math
    How to Set Up Redirections » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Import Redirects to Rank Math SEO » Rank Math
    How to Manage Affiliate Links Using Rank Math » Rank Math

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hey Rank Math Team!

    I am still waiting to get a response from you. Please give me a solution ASAP so I can upload the CSV file.

    Thanks

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share the exact CSV file you’re trying to import instead of sharing the Google Sheets document so that we can check this further for you? You can use any file-sharing tool like https://wetransfer.com/ to share the CSV file with us.

    Meanwhile, please check the PHP values of your site by heading over to your WordPress dashboard > Tools > Site Health > Info tab > Server. If they are set too low on your site, please ask your hosting provider to upgrade the values according to the following and see if that works for you:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    However, importing a CSV file is a Rank Math PRO feature, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Here you can get exact CSV file
    https://we.tl/t-AJKfpx4wd1

    PHP Memory Limit: 6G
    PHP Max Input Vars: 5000
    PHP Max Post Size: 512M

    These are the limits of my website and they are not low.

    Any feedback?

    Hello,

    Thank you for your patience.

    Please note that importing CSV is only available in Rank Math PRO, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it.

    Looking forward to helping you.

    Here is the invoice which you were asking for:

    I have sent you the CSV file. I am trying to upload it for many days. Please help me to upload the sheet!!

    Is anybody here to help?

    Hello,

    We have already replied to your other ticket created under the PRO forum, and please continue there to avoid duplication.

    I’ll close this one so we can follow up on one thread for efficiency.

    Looking forward to helping you.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘CSV file is not uplaod. Always failed’ is closed to new replies.