Cronjobs/ conflict with The Events Calendar Plugin - Support

Resolved Elias Meier
3 years, 4 months ago

Rank Math free

Hi
Do you know if there is a conflict with Rank Math and The Events Calendar? I use rank Math on many sites without a problem. Now I use it for the first time together with the The Events Calendar plugin. As soon as I have both plugins installed all the cronjobs stop working. Have you ever heard of this issue?

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
3 years, 4 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

You can check if that plugin is conflicting with Rank Math via conducting a conflict test. You can follow the steps here in this link:
https://rankmath.com/kb/check-plugin-conflicts/

Please try to temporarily deactivate Rank Math in troubleshooting mode and see if the issue persists.

Only the site admin would know and your users won’t be affected by this troubleshooting.

I hope that helps. Thank you, and looking forward to your update.

Elias Meier
3 years, 4 months ago

Rank Math free

Unfortunately it does not help. Also my hoster says that it could be a problem coming from a plugin conflict. The thing is, that after the problem occurred it doesn’t matter if I deactivate a specific plugin or not. The cronjob is and stays stucked!
Any other idea? Do You now any conflict between rank math and the event calendar?

Michael Davis
3 years, 4 months ago

Rank Math pro

Hello,

Could you please share the link to the calendar plugin you are using so we can check from our end?

Else we can check it on yout site. Please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Please do take a complete backup of your website before sharing the information with us.

We really look forward to helping you.

RankBot
3 years, 2 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Cronjobs/ conflict with The Events Calendar Plugin’ is closed to new replies.