Critical Error

#27186
  • Resolved Boavista Windows

    4 years, 3 months ago

    Rank Math free

    I have Elementor Pro installed.

    I’ve installed Rank Math plugin and when I try to create a new page or a new post this message appears:
    “There has been a critical error on your website. Please check your site admin email inbox for instructions.”

    When I deactivate the Rank Math plugin I’m able to create pages and posts again.

    I would really like to use Rank Math for SEO with Elementor. Can you help me?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Is it possible that you have the standalone Gutenberg plugin installed on your site? If so, could you please disable it and use the block editor that ships with WP instead?

    Our developers are currently working to fix the conflict from the two plugins that is causing this error.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Boavista Windows

    4 years, 3 months ago

    Rank Math free

    Hello,

    I’ve tried today and it is working now.
    I don’t what made it work.

    I don not have the Gutenberg plugin installed.

    You may close this case.

    Thank you,

    António

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hi António,

    I am glad that this is now resolved 🙂

    Feel free to contact us should any other issues come up!

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Critical Error’ is closed to new replies.