Hello,
We apologize for the inconvenience you faced while updating the Rank Math SEO plugin. We understand that your website was not accessible after the update. We recommend reconnecting your website with Rank Math to resolve this issue. You can do this by heading over to WordPress Dashboard → Rank Math SEO → Dashboard → Help, and then clicking Disconnect Account as shown in the screenshot below:
After disconnecting your website, you can reconnect it by clicking on the Connect Now button on the same page. Once you click Connect Now, ensure that you’ve selected the right account and then click on OK, Activate Now. If you have multiple licenses, you can click the License drop-down and choose your preferred license to activate on this website.
If the issue persists, please let us know, and we will be happy to assist you further.
Thank you for reaching out to us with your concern.
Sources:
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
प्लगइन एक्टिवेट हो जाने के बाद वेबसाइट का वर्डप्रेस ही नहीं खुल पा रहा था ।
रैंक मैथ मेरी जिस मेल id के साथ कनेक्ट है उसी रैंक मैथ को मैंने एक नहीं बल्कि दो अलग-अलग वेबसाइट के साथ जोड़ रखा है । तो क्या अकाउंट disconnnect करके दुबारा से कनेक्ट करने पर दूसरी साईट का डाटा तो नहीं मिक्स हो जाएगा पहली साईट के साथ
कहने का मतलब मेरा यह है कि एक रैंक मैथ के अकाउंट पर मैंने दो साईट को जोड़ रखा है
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
This critical error is likely caused by a conflict with another plugin or theme, a corrupted database, or insufficient memory.
To help troubleshoot this further, we’ll need to see your debug log to understand what is causing the website to crash and proper a solution. The debug log is a file that records any errors or warnings that occur on your site. It can help us identify and fix the problem faster.
To share your debug log with us, please follow these steps carefully:
- Open your wp-config.php file. You can find it in the root folder of your site, usually in /public_html/ or /www/.
- Before the line that says /* That’s all, stop editing! Happy blogging. */, add this code:
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
This code will enable the debug mode and create a debug.log file in the /wp-content/ folder of your site.
- Go to your website and try to perform the action that caused the error again. This will trigger the error and generate the debug.log file.
- In the file manager of your cpanel or if you are using FTP, to to the /wp-content/ folder of your site and look for the debug.log file. It should contain some information about the error that occurred. You can get in touch with your web host, they will help you locate the log file.
- Send us a copy of the debug.log file. You can use a service like wetransfer.com to upload it and share the link with us.
We hope these instructions are clear and easy to follow. If you have any difficulty or questions, please let us know. We’re here to help you.
Thank you for using Rank Math.
Hello,
We are super happy that we could address your concern.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
