Critical error after update

#38917
  • Resolved Virginie avec-mes-enfants

    4 years ago

    Rank Math free

    Hi,
    After updating the plugin I can not access anymore to editing articles. I got the message : “critical error” etc.
    When RM is deactivated it runs normally.
    I tried to desinstall and reinstall a fresh plugin but the error is still there.
    Can you please help me ?
    I filled the sensitive data so you can access my WP dashboard.
    Thanks a lot

Viewing 4 replies - 1 through 4 (of 4 total)
  • Valiqo

    4 years ago

    Rank Math free

    Hi,

    Same here. After the update I can’t use RM anymore. I I don’t get to the point where I can deactivate or reinstall.

    Thanks!

    Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It seems like a bug crawled its way into the latest update. Please navigate to Rank Math > Status & Tools > Version Control and rollback to the previous version 1.0.40.2 as we investigate this further.

    Looking forward to helping you. Thank you.

    Virginie avec-mes-enfants

    4 years ago

    Rank Math free

    Ok, thank you 🙂
    It works !

    Rank Math

    4 years ago

    Hello,

    We are extremely sorry for the inconvenience that might have been caused.

    On some installations where other plugins were utilizing CMB2 library, the errors were popping up.

    We have released a quick update, 1.0.41.1

    Updating to the latest version should fix the issue.

    Please let us know if you are still facing an issue(s). We are here to help.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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