Critical error after activating

#156654
  • Resolved Ian Bong
    Rank Math pro

    Hello, I encountered critical error after activating Rank Math on my website.

    The problem could only be resolved after deleting the plugin folder using my hosting service file manager.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database.

    Please follow these steps to fix the issue:
    https://rankmath.com/kb/fatal-error-after-1-0-49-update/

    Please create a full backup of your website before doing so.

    If that doesn’t help, we might need to take a closer look at the settings

    We really look forward to helping you.

    Error solved, thank you!

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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