critical error

#314480
  • Resolved Gwenn Klabbers
    Rank Math free

    Hi,

    I recieved this error and i cant acces my website anymore. What to do?

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website (https://www.reisgekkie.nl/) and check for any visible issues. Next, visit the page where the error was caught (https://www.reisgekkie.nl/wp-admin/plugins.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://www.reisgekkie.nl/wp-login.php?action=enter_recovery_mode&rm_token=M37opwArmf4jBuHxHckBOS&rm_key=sEM8HyVRg9hbETJDy8E0WP

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 5.8.2
    Current theme: soledad (version 8.0.8)
    Current plugin: Rank Math SEO (version 1.0.79)
    PHP version 7.3.33

    Error Details
    =============
    An error of type E_COMPILE_ERROR was caused in line 71 of the file /home/sites/20b/a/a4714cd816/public_html/wp-content/plugins/seo-by-rank-math/vendor/composer/autoload_real.php. Error message: require(): Failed opening required ‘/home/sites/20b/a/a4714cd816/public_html/wp-content/plugins/seo-by-rank-math/vendor/composer/../../includes/template-tags.php’ (include_path=’.:/usr/share/pear’)

Viewing 1 replies (of 1 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Could you please try reinstalling Rank Math and see if that fixes the issue?

    Let us know how that goes.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘critical error’ is closed to new replies.