Credits not Transferring

#673957
  • Resolved Robin
    Rank Math free
    Content AI Starter

    It says I have no credits available – however, I purchased a plan.

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  • Hello,

    We apologize for the inconvenience you are facing with your credits. It seems that there might be an issue with the transfer of your purchased credits to your account.

    To resolve this, please provide us with your Rank Math account email and the transaction ID for the purchase. Our team will investigate this matter and ensure that your purchased credits are correctly reflected in your account.

    Thank you for bringing this to our attention. We appreciate your patience as we work to resolve this issue for you.

    If you have any further questions or need assistance, feel free to ask.

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Credits not Transferring’ is closed to new replies.