Credit Card Renewal –

#497626
  • Resolved instaDuit Manager
    Rank Math free

    Hi there – per my previous ticket, i have informed rank math that i have informed my credit card company to unlock the payment to rank math. Your support person mentioned that the system will automatically recharge the renewal on my credit card (please refer to the last ticket) but it didn’t – and now my account has been deactivated. Please advise what is the next step to reactivate my account. THanks.

    Mary Chew, your subscription to “PRO Subscription” was deactivated.
    External
    Inbox

    Rank Math SEO <m*****@f*************>
    Wed, Dec 14, 9:11 PM (12 hours ago)
    to me

    Hi Mary,

    With regret, we wish to inform you that your Rank Math subscription has been deactivated due to non-payment.

    You might not be able to use all the premium features now and will need to purchase a fresh license should you decide to try Rank Math PRO again in the future.

    If this was done in error or if you have the subscription with another account, feel free to contact us at s******@r***********.

    Thanks,
    The Rank Math team

    You are receiving this email because you have purchased Rank Math from FastSpring – an authorized reseller.

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  • Hello,

    Thank you for contacting the support.

    Since the subscription has expired, you can purchase a new subscription from our site to continue using the premium features on your site. All the settings will stay the same and you will not lose any data. https://rankmath.com/pricing/

    Don’t hesitate to get in touch in case you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Credit Card Renewal –’ is closed to new replies.