Courses keep disappearing

#99208
  • Resolved Alexandros Kyrlis

    3 years, 5 months ago

    Rank Math free

    Hi there,

    We used the Masterstudy LMS theme.
    On this, there are courses and lessons.

    For some reason, the “Courses” post types keep disappearing from the sitemap.

    If from rank math settings we turn “Courses” off and then back on, they appear again, but after a while, they disappear again.

    Is this a bug?

    Thanks
    Alex

    images:
    https://ibb.co/8P4wTkm
    https://ibb.co/9gsBjGw

Viewing 1 replies (of 1 total)
  • Michael Davis

    3 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Is this only happening to the courses sitemap? Please try follow these steps:

    1. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server.

    2. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    That should fix the issue. Please share you sitemap URL if that does not. We are here to assist.

    RankBot

    3 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Courses keep disappearing’ is closed to new replies.