Content encoding error

#11519
  • Resolved Brin De Cocagne
    Rank Math free

    Hi,

    Thanks for your great plugin!

    I can’t go on SEO Analys, I have this message:
    Content encoding error
    An error occurred during a connection to mysite.com

    It was working well 5 minutes ago. Could you tell me what to do? Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is possible that this was as a result of a temporary server outage. Please check now and let us know if the issue is still reproduced. If it is, please enable WP_Debug and let us know the kind of errors that are reported.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Thanks for your quick reply! I had cleaned up my database after removing some plugins, so I restored my database and now it’s okay.
    When I look in my database, I notice that some Rank Math bases are not installed, though 404 monitor and redirections are enabled:
    seo-by-rank-math 404-monitor [non installed]
    seo-by-rank-math redirections [non installed]
    seo-by-rank-mathredirections [non installed]
    So, if I clean my database again, or clean the cache, can that still make a mistake?
    Thank you again.

    Hello,

    Thanks for the follow up.

    I am glad that you were able to fix this 🙂
    It is not recommended to clear the database tables, I would suggest that you perform a backup of the current state to ensure that this does not happen again in future.
    You can also perform a fresh install of the plugin to fix any tables that do not exist.

    I hope this info helps. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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