Content display issue on site load

#214011
  • Resolved Mike

    2 years, 10 months ago

    Rank Math free

    HI Rank Math Support,

    This only seems to happen in Chrome on my desktop machine and started happening around the time I installed the Rank Math plugin. I have tried clearing the browser cache, running in incognito mode, and then clearing the website cache from WordPress and Cloudflare, but I am still getting the issue.

    This appears for a second or so on the initial page launch and then the page renders correctly, but I don’t want users to see this while the page is still loading.

    Can you please see if this happens with your Chrome and let me know how to resolve this?

    I submitted a screenshot of the issue when I emailed s******@r*********** earlier.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Miguel

    2 years, 10 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We have deactivated Rank Math temporarily on your website and tested on both Firefox and Edge and the result was the same. There was some weird text for a second on page load: https://i.rankmath.com/OlNvtr

    Since this is happening even without Rank Math enabled it’s highly unlikely that this happens due to our plugin.

    Don’t hesitate to get in touch if you have any other questions.

    Mike

    2 years, 10 months ago

    Rank Math free

    Hi Miguel,

    Thank you for testing this.

    I will further troubleshoot this on my own.

    You can close the ticket.

    Reinelle

    2 years, 10 months ago

    Hello,

    Thank you for the update.

    We are glad that we have addressed your concern.

    If you have any other questions, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Content display issue on site load’ is closed to new replies.