Hello,
Thank you for reaching out to us regarding the issue you are facing with activating the Content AI Plan you purchased.
To activate the Content AI in WordPress, please follow these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math > General Settings > Content AI.
- Refresh the credits by following the instructions provided there.
Here is a screenshot for reference:
After refreshing the credits, you should be able to use the Content AI features without any issues. If you encounter any further difficulties, please feel free to let us know so we can assist you accordingly.
Thank you for your patience, and we appreciate your understanding.
Sources:
Content AI Overview » Rank Math
How to Use Content AI in Block Editor » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share a screencast with us by using a tool like https://loom.com so that we can check the issue further for you?
Meanwhile, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:
Let us know how it goes. Looking forward to helping you.
Thank you.