Content AI not working on my site

#784607
  • Resolved Michael Pearce

    1 month ago

    Rank Math free
    Content AI Creator

    Hello

    I have been using rank math on my site for a few weeks.
    It is connected etc
    I purchased Content AI today and cannot get it to work.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month ago

    Hello,

    Thank you for reaching out to us. We’re sorry to hear that you are facing issues with Content AI on your site.

    To troubleshoot this, please ensure that you have refreshed the credits for Content AI. You can do this by following these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math > General Settings > Content AI.
    3. Refresh the credits from there.

    Here is a screenshot for reference:
    Refresh Credits

    After refreshing the credits, try using Content AI again. If the issue persists, please let us know so we can assist you further.

    We appreciate your patience and cooperation.

    Sources:
    Content AI Overview » Rank Math
    How to Use Rank Math’s Content AI for SEO » Rank Math

    Jeremy

    1 month ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    To fix this issue, we have merged your accounts (as also requested in your other ticket).

    Looking forward to helping you.

Viewing 2 replies - 1 through 2 (of 2 total)

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