Hello,
We apologize for the inconvenience you are experiencing with Content AI not being enabled on your site, despite purchasing the starter plan.
To resolve this issue, please ensure that you have activated the Content AI module in your WordPress Dashboard. You can do this by heading to WordPress Dashboard → Rank Math SEO and scrolling down to find the Content AI module. If it is not enabled, please click on the toggle button to activate it.
If you have already done this and the issue persists, please refresh the credits for Content AI. To do this, go to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:
After refreshing the credits, please check if Content AI is now enabled and working as expected on your site.
We hope this helps, and if you need further assistance, please feel free to let us know.
Sources:
Content AI Overview » Rank Math
How to Bulk Generate SEO Meta Tags Using Content AI » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.