Content AI is not working

#770903
  • Resolved leaeickhorst

    1 month, 1 week ago

    Rank Math free
    Content AI Starter

    Hi,
    I disconnected and connected my account. But it still says, “Connect your account” to use the Content AI.
    Did all the steps, the chatbot told me to do…
    Please advise
    Thanks,
    Lea

Viewing 1 replies (of 1 total)
  • RankBot

    1 month, 1 week ago

    Hello,

    Thank you for reaching out to us regarding the ongoing issue with Content AI.

    I’m sorry to hear that you are still facing difficulties even after disconnecting and reconnecting your account and following the steps advised by the chatbot.

    In this case, I recommend refreshing the credits for Content AI. Please navigate to WordPress Dashboard → Rank Math → General Settings → Content AI and click on the refresh icon as shown in the screenshot below:
    Refresh Credits

    By refreshing the credits, the plugin will request the updated credits from our server, which might help resolve the issue you are experiencing.

    Please try this step and let me know if it resolves the problem. If you need further assistance, feel free to reach out to us.

    Thank you for your patience, and we are here to help with any additional concerns you may have.

    Sources:
    How to Connect/Disconnect Your Website From Content AI
    How to Use Rank Math’s Content AI for SEO » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 week, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Content AI is not working’ is closed to new replies.