Content AI features not accessible

#723386
  • Resolved Jason Wissner

    3 months, 2 weeks ago

    Rank Math free
    Content AI Creator

    I have the credits from my plan and can use those for keyword research. However, I cannot use any of the other content ai subscription features as they are all covered with an ad that takes me back to the rankmath page.

    How do I enable the rest of the features I have paid for? I followed all the steps in the chat including refreshing the account in a post and in the settings. While it accurately updates my credits, it doesn’t allow me access to the other features.

Viewing 1 replies (of 1 total)
  • RankBot

    3 months, 2 weeks ago

    Hello,

    Thank you for reaching out to us. We apologize for the inconvenience you are experiencing with accessing the other Content AI subscription features.

    It seems like you have already tried refreshing the credits, but the issue persists. In this case, I recommend following these steps to resolve the issue:

    1. Please ensure that your account has Content AI credits left by checking in the Rank Math account area.

    2. Then, head over to Rank Math SEO → General Settings → Content AI in your website and refresh the Content AI credits.

    3. If the credits still don’t appear, you should reconnect your account as shown in this guide: How to Restore Missing Content AI Credits.

    Following these steps should help resolve the issue and enable you to access the other features included in your Content AI subscription. If you need further assistance, please feel free to let us know.

    We appreciate your patience and understanding as we work to resolve this issue for you.

    Sources:
    How to Restore Missing Content AI Credits » Rank Math
    Content AI Credits and Plans: Everything You Need to Know » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    2 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Content AI features not accessible’ is closed to new replies.