content ai credits

#451748
  • Resolved Sara
    Rank Math pro
    Content AI Creator

    Hello, there. I already have an account with you and when I purchased more AI content credits, I think it opened a new account. I purchased the credits using the email address s***@s********************** but my main account is under s******************@g******** (Google login).

    I purchased the credits to use on my site https://www.happynaturalmama.com

    Can you help me out?

    Thanks!
    Sara

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  • Hello,

    Thanks for contacting the support.

    You can connect your new account to your site to use the credits. You will have to navigate to WP Dashboard > Rank Math > Dashboard > Help and there disconnect & reconnect your Rank Math account. If you want, we can transfer the credits to your old account.

    Let us know what you decide and we will do the needful. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘content ai credits’ is closed to new replies.