Content AI

Hello,

Thank you for reaching out to us regarding the issue with your Content AI credits not renewing. We apologize for any inconvenience this may have caused.

To address this problem, please follow these steps:

1. Log in to your Rank Math account that you used to purchase the Content AI credits.
2. Visit the Rank Math Account area at https://rankmath.com/my-account/websites/ to ensure you can see the correct remaining credits.
3. If the credit count is accurate on your Rank Math account but not reflecting on your website, disconnect and reconnect your Rank Math account in your WordPress admin area by going to Rank Math > Dashboard > Help.
4. After reconnecting your account, head over to Rank Math > General Settings > Content AI on your website and refresh the credits count.

By following these steps, your plugin should request the updated credits from our server and display the correct amount.

If you encounter any further issues or need additional assistance, please feel free to let us know. We are here to help you.

Thank you for your patience and cooperation.

Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

The credits 0/7500 means you’ve used 0 credits among 7500. So, you’ve all the credits currently available on your account.

In this case, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw

After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

Let us know how it goes. Looking forward to helping you.

Thank you.