Content AI

Hello,

We apologize for the inconvenience you’re experiencing with the Content AI features in WordPress. It seems that the features are greyed out, preventing you from using them. This could be due to a configuration issue or a problem with the plugin.

To resolve this, please ensure that the Content AI module is enabled in the Rank Math SEO settings. You can do this by navigating to your WordPress Dashboard, then to Rank Math SEO, and enabling the Content AI module. Here’s a screenshot to guide you:

If the issue persists after enabling the module, please ensure that your Content AI membership is active. If it is, and you’re still unable to access the features, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for bringing this to our attention.

Sources:
How to Generate Irresistible Blog Post Ideas That Stand Out
Content AI Overview » Rank Math
How to Use Content AI in Classic Editor » Rank Math

Hello,

Glad that everything has been sorted out.

Do you have any other questions or do you want us to mark this as solved?

Thank you.

Hello,

We can see that the Content AI Starter subscription is active on your account.

Can you please confirm if you can see the correct number of credits from here: http://rankmath.com/my-account/websites.

If you can see the correct number of credits here like in the image above but not on your site, then this is a problem with the syncing of information between rankmath.com and your website. Disconnecting and then reconnecting your account should mostly resolve this

Kindly follow these steps:
1 . Please verify that you’re running the latest versions of the Rank Math plugins: https://rankmath.com/changelog

2 . After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.

You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

3 . Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

4 . Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.

5 . After doing this, refresh the credits to start using Content AI. Please head over to WordPress Dashboard > Rank Math > General Settings > Content AI and refresh the credits.

Here’s a screenshot for reference:

Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

Thank you.