Content AI

#458179
  • Resolved Eli Linares

    1 year, 6 months ago

    Rank Math free
    Content AI Starter

    I purchased extra credits to be able to use more Content AI in my posts, however after purchasing it still says that I ran out of credits. What am I doing wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Sakib Khandaker

    1 year, 6 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    In order to fix this issue, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/

    Check if you are able to see the correct remaining credits. See my screenshot below for reference:

    If the credit count is correct but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.


    After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Eli Linares

    1 year, 6 months ago

    Rank Math free
    Content AI Starter

    Thanks, it worked a little later, seems it needed sometime to kick in.

    Reinelle

    1 year, 6 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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