Hello,
We appreciate you reaching out to us for assistance with the installation of Rank Math. Unfortunately, we don’t offer live chat support or phone calls at the moment. However, our support staff is available 24/7 to assist you with any issues you encounter during the installation process.
If you have any questions or need help with the installation, please feel free to open a support ticket by clicking here. Our team will promptly address your concerns and guide you through the installation process.
Thank you for your understanding, and we look forward to helping you with the installation of Rank Math.
Best regards.
Sources:
How to Access Rank Math’s Setup Wizard
The #1 WordPress SEO Plugin in 2023 – Rank Math
Manually Install Rank Math via FTP (or SFTP) » Rank Math
Can we cancel the subscription and have a refund?
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
If you don’t mind us asking, is there any particular reason why you wish to cancel your subscription? Perhaps there’s something we can help you with? We really appreciate your feedback.
However, if you have already made up your mind, while we will be sorry to see you go, we fully respect your decision.
We offer a 30-day refund policy and we will assist you with your refund request.
Let us know if you need assistance with anything else.
Thank you.
We already decided that we are not going to push through with the subscription.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
