Console Dashboard Showing empty

  • Hi,
    I have installed rank math and instant indexing plugin to index my website.
    I followed all steps given in this guide,
    https://rankmath.com/blog/google-indexing-api/
    I created new project, service account, API key, added new Owner in search and uploaded Json File.
    After, when i click Console , it shows empty. it shows following message.
    “Please navigate to the Settings tab to configure the plugin.”
    What should i do now?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please head back to the settings tab and make sure you have saved the settings correctly then clear cache and refresh the page. If the settings are saved then head to the console tab again.

    If the issue persists, We would request you to go through the steps once again. Please make sure you follow the instructions once again and religiously. Try to add the service account properly and cross check the settings. https://rankmath.com/blog/google-indexing-api/

    This is a tried and tested method and we are certain these instructions work.They have worked for 1000s of users so it has to be an issue with your setup. It is possible that you missed a step or incorrectly chose some option.

    Hope this helps.

    Thank you

    ​​​​​​​

    I have a similar problem. After uploading the json file or pasting its contents into the text field and saving the settings, the JSON Key: window is empty. I don’t see any errors in the console, no other errors, and it’s not a cache problem. As if the settings were not saving correctly.

    Hello,

    Not sure if you have tried again as my colleague suggested. If you did but you still have the issue, could you create a new thread so it is easier for us to help you with this?

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Console Dashboard Showing empty’ is closed to new replies.