connection to GA not working

#227170
  • Resolved Rachel Lundgren
    Rank Math free

    Hi RM-support,

    We have tried several times, and set up new properties etc, but we still can not get Rank-Math to rework again with our site. It looks like it is not finding any data at all.
    Would very much appriciate som help to get it working again.

    All the best/Rachel

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if you’re not using GA4 on your site?
    https://rankmath.com/kb/using-ga4/

    If a website is using GA4, we do not show that in the dropdown at WordPress Dashboard > Rank Math > General Settings > Analytics.

    If you have already set up properties and not seeing any data, please follow the steps in this link:
    https://rankmath.com/kb/delete-old-analytics-data/

    I hope that helps.

    Thank you, and looking forward to your update.

    Perfect!
    Not using GA4 beta. Follow the steps in the link, so now it is working.
    Thanks a lot and have a nice day!/Rachel

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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