Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please record a screencast of the issue and share it with us so we can check and assist you further? You can use a tool like https://loom.com to record and share the screencast.
We really look forward to helping you.
This website (LOMM) is for sale….
The video is on imgbb
https://ibb.co/3Y8106y
Im sorry, I didn’t realize this site is only for pictures…
Hello,
Thanks for getting back.
Sorry for the confusion. Please use https://loom.com/ to record a screencast.
We really look forward to helping you.
Hello,
Thanks for getting back.
It seems like you have made the video private.
Please make it public so we can check. Or please share the login details of your wp-admin dashboard and Rank Math account in the sensitive data section so we can try to connect your account and replicate the issue.
We are looking forward to hearing from you.
I didnt made anything private. Its my first time using loom because you asked me to. Where do I change it, cause I couldn’t find any option regarding privacy…
Hello,
Thanks for the screencast.
Could you please try to connect the account using another web browser like Google Chrome and see if you’re able to connect the account? Please use the incognito mode of Google Chrome while connecting the account.
Please let us know how that goes.
Thank you.
Via Chrome it worked. Thanks
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
