Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please:
1. Ensure you are on the latest version of Rank Math plugin.
2. Deactivate the plugin once and reactivate it.
3. Check that you do not have a third party plugin that could be limiting access to certain pages on your site.
One of these might fix the issue. If it doesn’t, share your WP logins in the sensitive data section so we can take a closer look.
Looking forward to helping you. Thank you.
Hi michel davis,
I did as you mentioned above. But, problem was not resolved.
Please guide me how to resolve this issue.
Looking for a positive reply.
Thanks,
Santhosh.
Hello,
Thank you for the response.
Could you please check whether:
1). You are running the latest version of Rank Math(v1.0.23)?
2). cURL is enabled and running on your server? You can get in touch with your host and check this.
If everything is in order, please share some temporary admin access on the sensitive data section so that I can take a look at this issue for you.
Looking forward to helping you. Thank you.
Hello,
I wanted to ask further, are you using Multisite version of WordPress?
Did you start getting this problem all of a sudden or is this the first time you are installing and using Rank Math?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
