Hello,
Thank you for contacting the support and sorry for the issue you are facing.
For the initial troubleshooting, can you please disable and enable the plugin back?
If that doesn’t help, can you please edit your post and add your website’s login details in the Sensitive area http://i.mythemeshop.com/ZmJGxp by using this plugin?
https://wordpress.org/plugins/temporary-login-without-password/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
