Conflict with Virtual Events

#279108
  • Resolved Ralf Hochhardt

    2 years, 6 months ago

    Rank Math free

    Hi Support-Team,
    there is a conflict with plugin “vitual event” – an addon for “the events calendar”.
    If RankMath is activated, the event page with virtual event shows this error:

    Method deprecated with no replacement. events-virtual-admin.min.js?ver=1.7.1

    Uncaught Error: Block type ‘tribe/virtual-event’ is not registered.
    at pe (blocks.min.js?ver=7ed7fe32dad771c4e0af4f56539ff156:2)
    at Module.We (blocks.min.js?ver=7ed7fe32dad771c4e0af4f56539ff156:2)
    at HTMLButtonElement.<anonymous> (events-virtual-admin.min.js?ver=1.7.1:1)
    at HTMLTableElement.dispatch (load-scripts.php?c=1&load[chunk_0]=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,underscore,utils&ver=5.8.1:12)
    at HTMLTableElement.v.handle (load-scripts.php?c=1&load[chunk_0]=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,underscore,utils&ver=5.8.1:12)

    The error persists also, if i dectivate all modules in Rank Math. Deactive the plugin Rank Math, than virtual events are ok.

    Do you have a solution?

    Thanks and best regards

    Ralf Hochhardt

Viewing 8 replies - 1 through 8 (of 8 total)
  • Jeremy

    2 years, 6 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Could you please let us know what are the steps you did to generate that error?

    Also, please ensure that all of your plugins including your theme are in the latest version. You can also try to change to a default theme (example: Twenty-Twenty) and disable all of your plugin except The Events Calendar, Virtual Events and Rank Math plugin. See if the issue persists. You may turn on troubleshooting mode so your users won’t be affected by it: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you with this one.

    Ralf Hochhardt

    2 years, 6 months ago

    Rank Math free

    Hello,
    i’ve deactivated all plugins und switch to standard theme twenty-twenty. Only event-plugins and rank math-plugin are active. Same error!
    if i deactivate Rank Math, all is ok.

    Anas

    2 years, 6 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ralf Hochhardt

    2 years, 6 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ralf Hochhardt

    2 years, 6 months ago

    Rank Math free

    Sensitive Data is saved.

    You can reproduce the error here:

    wp-admin -> “Veranstaltungen” -> open an event -> click on “configure virtual veranstaltung”

    Nigel

    2 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for your patience as we troubleshoot the error that occurs when you click the ‘Configure Virtual Veranstaltung’ button.

    I was unable to replicate the issue as shown in the screencast: https://i.rankmath.com/ub53X3

    Please try clearing your browser cache and test your website again. If the issue persists, please share a screen recording and/or screenshots of the steps you take to trigger the issue. You may use a tool like Loom.com for screencasts, or imgbb.com for screenshots.

    I hope that helps. If you have questions, ask away. We are here to help.

    Ralf Hochhardt

    2 years, 6 months ago

    Rank Math free

    was rankmath plugin activated when you tested? i cleared chache and tested on chrome and firefox. Please look here:
    https://www.loom.com/share/d924e013bb92428996a36a7088233319

    Miguel

    2 years, 6 months ago

    Hello,

    When we enable the option to use the Gutenberg Editor with the events instead of the Classic Editor the functionality is working fine.

    We would recommend that you get in touch with the plugin developers and ask if they are loading dependencies related to Gutenberg when the page is using the Classic Editor.

    This seems a similar issue to the one from FontAwesome that they fixed recently: https://github.com/FortAwesome/wordpress-fontawesome/compare/4.0.2…4.0.3-rc1

    Hope this helps clarify your doubts and solve your issues.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Conflict with Virtual Events’ is closed to new replies.