Conflict with Blubrry PowerPress

  • Hello,

    I have several sites where I use both Rank Math and Blubrry PowerPress. I have recently transitioned two of my sites from Yoast to Rank Math, and after doing so the PowerPress player no longer displays on my posts. If I disable RankMath, the player is back. Is there a known issue between both plugins?

    Thank you in advance for your assistance.

    Cheers,

    Victor

Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thank you for getting in touch with us.

    Is there is a set of steps we need to follow or does this issue show up when a particular setting is used?

    We just tested it and it works fine:

    Please do let us know how to replicate the issue so we can check.

    Hello,

    I had Yoast installed on five sites where this plugin was installed. I have slowly transitioned to RankMath on all of these sites over the past few months. Of the five two do not display the player after RankMath was installed. I did the basic installation on both. I turned all of the plugins off, and turned them all on one by one. I noticed that once I activate RankMath, the player does not appear.

    Hello,

    We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We are getting this while trying to login:

    Can you please disable the 2FA while we troubleshoot the issue?

    Sorry about that, 2FA has been temporarily disabled.

    Hello,

    Can you please add your site’s FTP access details in the Sensitive Data Section so we can debug the issue by editing some plugin files?

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for providing the FTP access. I logged into your site and spent considerable time debugging this issue. The problem is the Blubrry PowerPress plugin is embedding the audio using the get_the_excerpt filter and Rank Math also uses the same function as a fallback when text is not added in the Social fields in the Rank Math meta box.

    Sadly, there is nothing we could do to fix this issue as the plugin is changing the excerpt content using -1 priority. I would suggest you contact the plugin author and ask them to run the filter code after the wp_head hook since that’s where the embed link is needed.

    For not, to fix the issue on your staging site, I have added text in the Facebook description field in the Social tab on the following page: nom******.dreamhosters.com/2019/10/31/no-metal-cred-podcast-episode-013-duran-duran/.

    This seemed to have fixed the issue. Can you please confirm?

    Thank you.

    What I don’t understand is why the combination of the two plugins works on two other sites and their test domains?

    For example: https://fusionsonica.dreamhosters.com/2019/10/31/fusion-sonica-episode-19-bruce-dickinson/

    https://marsattacksradio.dreamhosters.com/2020/07/audio/mars-attacks-podcast-180-jake-davies-from-of-limbo/

    Both of these sites use your plugin and the powerpress plugin. If I deactivate your plugin on either of the first two sites I sent you, the powerpress plugin works. It’s easy to say the issue is theirs, but it only happens when your plugin is active. If there isn’t a fix, I can always switch back to Yoast for these two. I don’t want to, but if there is no other alternative, then it kind of leaves me no other option.

Viewing 10 replies - 1 through 10 (of 10 total)

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