Hello, we apologize for the inconvenience you’re experiencing with the conflict between Gravity Forms, Rank Math, and WooCommerce on your sites.
To identify the conflicting plugin, you can use the Troubleshooting Mode in Rank Math to isolate the issue. Here’s how you can do it:
- Navigate to the Troubleshooting Mode in the top bar of your WordPress dashboard.
- Hover over the plugins section and click on any one of the plugins to enable it.
- Try reproducing the issue.
If you have the issue after enabling a specific plugin, then that plugin is conflicting with Rank Math. If not, then that plugin is not causing issues with Rank Math.
Repeat step 3 by enabling one plugin at a time and checking if the problem exists. The plugin you last activated is causing the issue when the problem occurs.
Once you find the plugin that is causing the issue, you can either contact the plugin developer to have the issue resolved or let us know which plugin it is, and we will try our best to resolve the conflict from our end.
If the issue persists even when only the default WordPress theme (Twenty Twenty-One) and Rank Math are active, please let us know directly at our support forum so that we can inform you about further steps.
We hope this helps in identifying and resolving the conflict. If you need further assistance, feel free to reach out to our support team.
Sources:
Confirming a Theme/Plugin Conflict With Rank Math
Rank Math Plugin Requirements for WordPress Websites
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
List of Known Plugin Conflicts » Rank Math
This reply from your bot is infuriating. Comes across as dismissive for those who actually do these steps prior to reaching out. I get we may be a minority – still feels dismissive.
Hello,
Apologies for the inconvenience.
You must have received an email from WordPress with the details about the issue. Please share it with us here so we can check.
Having an error log will help us determine what is causing the critical error on your website.
You can trigger again the error so the log will be updated, and share the results here.
Meanwhile, ensure that you’re site already meets the requirements for Rank Math:
https://rankmath.com/kb/requirements/
Also, please check your site’s configuration if there are some PHP values that are too low and that you should increase. You can get in touch with your web host and ask them to set the following values (if not yet):
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
