Configurations problems

#1008853
  • Resolved Anass Bousfer

    1 year ago

    Rank Math free

    I’m configuring Rankmath on my WP.
    I’m having two problems:
    1. In the Dashboard/Import & Export menu, in the Yoast SEO section, when I click Import, the import doesn’t complete and remains in progress.
    2. In the Status & Tools/Database Tools menu, I can’t find the “Purge Analytics Cache” section.
    Could you help me with these two points, please?

Viewing 1 replies (of 1 total)
  • RankBot

    1 year ago

    Hello,

    We apologize for the issues you are facing while configuring Rank Math on your WordPress site. Thank you for raising these concerns.

    1. Import from Yoast SEO: If the import process is stuck and does not complete, it could be due to using an older version of Rank Math. We recommend updating to the latest version of Rank Math, as this issue has been addressed in recent updates. After updating, try the import process again.

    2. Purge Analytics Cache: The "Purge Analytics Cache" option will only appear if you have enabled the Analytics module on your website. Please ensure that the Analytics module is activated. If it is already enabled and you still do not see the option, it may be worth checking if there are any plugin conflicts or if your Rank Math installation is up to date.

    If these suggestions do not resolve your issues, please reply to this ticket with your site URL so that a human agent can assist you further.

    Thank you for your patience, and we look forward to helping you resolve these problems!

    Sources:
    Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
    Resolving Rank Math Analytics Related Issues » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Configurations problems’ is closed to new replies.