Hello,
The Product Broadcast is working even after deleting the Products: https://i.rankmath.com/fmFWid
Is there any chance you can record a screencast using loom.com so we can show that to the dev. team? It seems like you had added that earlier but removed it.
We are not able to see the issue during our testing.
Hello, I sent a screencast and it is in confidential data, if you look closely, you will see that I upload products to any subdomain, and replicate (copy) to the main site MMslon Furniture Internet Store and this is the main task of a multisite, to collect all goods on the main domain , the error does not propagate to other subdomains, and this was the main reason for contacting support, since I copy products from subdomains to the main domain (MMslon online furniture store)
https://mmslon.ru/wp-content/uploads/2021/05/bezymyannyj-1-1.png
https://mmslon.ru/wp-content/uploads/2021/05/bezymyannyj-1.png
Hello, here’s why I started to restore the site from scratch, this error appeared with the main links to the product, and as it turned out this error was caused by your plugin, I thought that by restoring all the data from scratch I would determine what caused this misunderstanding, but in the end I got a double vision of the product, while the links are registered correctly. If you need access to an original copy of my site, I can grant access, only without making edits to it! otherwise I will lose the data of the main site. Maybe this will help to understand the problem
Hello,
Thanks for getting back to us and sorry for the delayed response.
You mentioned in your first post that you got in touch with the Broadcast developers regarding this issue. Did you receive any replies from them?
I found a similar issue on the support forums for this plugin: https://wordpress.org/support/topic/products-are-broadcasted-twice/
Maybe that topic was started by you on their forums?
In case you have not received any replies or that topic was not started by you, I would advise you do the following:
1. Clean up your child blog with the products
2. Enable debugging mode in the Broadcast plugin
3. Perform the steps to broadcast the products
4. Send the debug file/text to the Broadcast plugin developers
If possible, could you please also share a copy of that debug file/text with us?
Looking forward to hearing back from you.
Hello, as I said before, we found out that your plugin is causing the errors and Broadcast support asks to visit you, you are trying to direct them to them! I’ve given you all access to my site to run the tests you want, but you’re doing boltology instead of fixing this problem! tell me, do you still need access to my site or I will close this question because I am losing my capabilities, although I like your powerful plugin, but it has not learned how to interact with other important plugins for multisite!
Hello,
We have marked this issue for improvement and we will be diving deep into this compatibility issue very shortly.
You can remove your access as we do not require it any longer.
Thank you so much for your patience with this and feel free to open a new ticket if you need help with anything else.
