Compatibility Issues With Polylang Plugin - Support

Resolved Ciprian Popica
3 months ago

Rank Math free

Good day…

I’ve been in touch with Polylang for the past few days trying to figure out some issues I had setting up a translated version for an online store ( rowaves.com ). For SEO we used RankMath as it was my favorite and I managed to convince the client to give up to the old and outdated Yoast plugin.

Everything works perfectly, but we run into an issue with Polylang plugin used for translations. For some reason… when using the main setting in Polylang to ” The language is set from the directory name in pretty permalinks” the translated product categories disappear and the page is not found anymore.

Because of SEO reasons on RankMath we used these link settings:
– Strip Category Base / ON

On Woocommerce RanMath Settings are as follows:
– Remove base / ON
– Remove category base / ON
– Remove parent slugs / ON
– Remove Generator Tag / ON
– Remove Schema Markup on Shop Archives / ON

We were wondering if there is any possibility that in the future this issue could be fixed in some eventual update ? Apparently Polylang informed us that they cannot accommodate all SEO plugins and they are concentrating mostly on Yoast. I thought that maybe there is some solution that could fix this issue between Polylang and RankMath when using these settings.

I have some screenshots that I can send them eventually in a future email reply both for the settings used on Polylang as well as RankMath in case you want to replicate the problem.

We thank you in advance

Viewing 5 replies - 1 through 5 (of 5 total)

RankBot
3 months ago

Hello,

We apologize for the inconvenience you’re facing with the Polylang plugin and Rank Math. It seems that there are compatibility issues between Polylang and Rank Math, especially when using specific settings.

Polylang doesn’t have native compatibility for Rank Math, and they are focusing mostly on Yoast. However, we have a knowledgebase article that might help you resolve these compatibility issues by manually adding code to your website. You can find the article here: Polylang Compatibility with Rank Math.

If you’ve already tried the solutions in the article and are still facing issues, please feel free to reply to this ticket with the screenshots of the settings used on Polylang and Rank Math. Our support team will take over the ticket and assist you further.

Thank you for reaching out to us.

Sources:
How to Make Polylang Compatible With Rank Math
Multilingual SEO with Rank Math SEO & WPML » Rank Math
How to Remove the Category Base From WordPress » Rank Math
Rank Math General Settings

Ciprian Popica
2 months, 1 week ago

Rank Math free

Good day…

I tried and implemented the recommended solution. Sadly it still won’t work. I placed both php files into the theme’s folder ( child theme ). I will attach three screenshots with the settings used for Polylang as well as RankMath.

Thank you one more time.

Jaideep Asrani
2 months, 1 week ago

Hello,

Thank you for contacting Rank Math support.

The compatibility for the feature needs to be added by Polylang, and as they have mentioned, they are not willing to add compatibility for our plugin, there is nothing we can do from our end to make the options work with their plugin.

You should disable the Remove Category Base option of our plugin, and use “No Category Base” plugin for that as it is compatible with Polylang.

Please do not hesitate to let us know if you need our assistance with anything else.

Ciprian Popica
2 months ago

Rank Math free

Thank you so much Jaideep… that is all I need then. Have a fantastic rest of the week.

Adetayo
2 months ago

Hello,

We are glad to know that this issue has been resolved. Thank you for letting us know.

This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

We appreciate your patience and cooperation throughout this process.

Thank you for choosing Rank Math.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Compatibility Issues With Polylang Plugin’ is closed to new replies.