Compatibility issue with latest Divi Version

#717522
  • Resolved Fa Test
    Rank Math free

    Hi There,

    I am using rank math with my divi template but when I disable rank math plugin and then update my my page using divi builder it works like a charm and fine but the moment I activte rank math plugin the divi visual builder goes crazy and extremely and painfully slowly to update my pages. Please it only happen when I enable rank math plugin and when rank math is disabled the visual builder works fine. Kindly fix this bug ASAP.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    We apologize for the inconvenience you’re experiencing with Rank Math and the Divi visual builder. This issue could be due to a conflict between Rank Math and the Divi theme.

    To resolve this, we recommend checking for a plugin conflict by following the steps in our guide on checking for plugin conflicts. This will help identify if there’s a specific plugin causing the issue when used in combination with Rank Math.

    If the issue persists even when only the default WordPress theme (Twenty Twenty-One) and Rank Math are active, please let us know directly at our support forum so that we can inform you about further steps.

    Thank you for bringing this to our attention, and we’ll do our best to assist you in resolving this compatibility issue.

    Best regards.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Does Installing Rank Math Slow Down My Website? » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math

    Fa Test
    Rank Math free

    Can any human kindly respond to my query, the issue is only with rank math plugin with latest divi version

    I’m having the same issue with DIVI. Already checked with deactivating all plugins and changing theme.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please check the PHP values of your site by heading over to your WordPress dashboard > Tools > Site Health > Info tab > Server. If they are set too low on your site, please ask your hosting provider to upgrade the values according to the following and see if that works for you:

    PHP Memory Limit: 1024M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000
    

    If the issue persists, you can install the plugin Query Monitor on your website and look for queries related to Rank Math. This should help us determine what’s causing the issue.

    You may take a screenshot of it and share it with us here using this tool.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Thanks, there was a new DIVI Version out yesterday and it works now 🙂

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Compatibility issue with latest Divi Version’ is closed to new replies.