comment reply

  • I want to disable remove_reply_to_com but it doesn’t work. I’ve tried the code on your site.
    add_filter (‘rank_math / frontend / remove_reply_to_com’, ‘__return_false’);
    I add this code to the function.php I added the top or bottom but it doesn’t work.
    from within class-remove-reply-to-com.php “if ($ this-> do_filter (‘frontend / remove_reply_to_com’, true))” works here when I set “true” to “false”. But I don’t want to do that. I want to run it from my own theme file.
    Thank you in advance for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have submitted this issue to our dev team for closer investigation and we will be getting back to you in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello I’m still waiting for an answer from your.

    Hi,

    Thanks for your patience.

    You mentioned class-remove-reply-to-com.php file.

    Can you please send us the location of that file?

    Also, are you using a child theme? If so, please paste that code at the very end of your child theme’s functions.php file. In fact, paste it at the very end even if you don’t use a child theme.

    add_filter( 'rank_math/frontend/remove_reply_to_com', '__return_false');
    

    Do let us know how it goes.

    Hello i add functions.php code but nothing changes.

    file location: \wp-content\plugins\seo-by-rank-math\includes\frontend\class-remove-reply-to-com.php

    Hello,

    Thanks for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    Temporary Login Without Password

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    WP Security Audit Log

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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