Hello,
I’m sorry to hear about the issue you are facing with Rank Math on your cloned site. It seems like even after following the steps to completely uninstall Rank Math, you are still experiencing references to the old site when reinstalling the plugin.
Since you have already tried the steps mentioned in the uninstall guide, and the issue persists, I recommend reaching out to our support team for further assistance. You can open a support ticket on our community forum by clicking here. Our team will investigate the problem and provide you with a solution to fix the freezing issue when trying to edit snippets.
If you have any other questions or need further assistance, feel free to let us know. Thank you for your understanding.
Best regards.
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
How to Completely Uninstall Rank Math From Your Website » Rank Math
Does Installing Rank Math Slow Down My Website? » Rank Math
The #1 WordPress SEO Plugin in 2024 – Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Could you please share a screenshot of where you’re seeing the old website information so that we can check this further for you? You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.
Regarding the edit snippet issue, this could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.