Changes arent saving

#693430
  • Resolved sam kennedy
    Rank Math free

    I am having an issue with my rankmath edits not saving. When I try to add keywords and meta titles and descriptions then update the page, it doesn’t save what I added. I downloaded the health checker plugin and disabled everything other than rankmath and elementor and it still would not save. There are no errors in the console, so I don’t know what to do now but I need to get it working ASAP because my client needs it done.

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  • Hello,

    I’m sorry to hear that you’re experiencing issues with Rank Math not saving your edits. I understand the urgency of getting this resolved for your client.

    It’s great that you’ve already tried disabling other plugins to rule out conflicts. Since there are no errors in the console, it’s possible that the issue might be related to a firewall blocking access to the files required for saving the data.

    If you’re using a firewall, please check if Rank Math is being blocked by it and whitelist Rank Math and its files. You can refer to our guide on how to do this with Wordfence in Learning Mode here.

    If you’ve already checked this and the issue persists, I recommend opening a support ticket in our Rank Math support forum with the details of the issue. Our support experts will be able to look into this further and assist you in resolving the problem.

    Thank you for your patience, and we’ll do our best to get this sorted out for you as soon as possible.

    Sources:
    Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math
    How to Prevent Modified Date of Your Blog Posts from Being Updated » Rank Math
    Rank Math ‘Titles and Meta’ Options and Settings

    Hello,

    We are checking to see if the issue has been resolved for you.

    If it persists, here are some steps you can take to fix this issue:

    – Make sure that you have the latest version of Rank Math installed on your site. You can check this by going to WordPress Dashboard > Rank Math > Status & Tools > Version Control. If there is an update available, you will see a notification and a button to update the plugin

    – Check if there are any plugin conflicts that might be interfering with Rank Math. You can do this by following our plugin conflict tutorial. If you find any conflicting plugins, let us know.

    – Check if there are any JavaScript errors that might be preventing Rank Math from saving the SEO Title. You can do this by using the Chrome Developer Tools or any other browser’s developer tools. You can follow our guide on how to check JavaScript errors. If you find any errors, you can share them with us using this tool

    – Check if your firewall or security plugin is blocking access to Rank Math’s files. You can do this by looking at your firewall logs and seeing if there are any blocked requests to these files:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection
    /wp-json/rankmath/v1/getFeaturedImageId
    /wp-json/rankmath/v1/getHead

    If you see any blocked requests, you need to whitelist Rank Math and its files in your firewall or security plugin settings.

    Learn more about troubleshooting this issue here: https://rankmath.com/kb/meta-data-not-saving/

    We hope these steps help you solve the problem. If you still can’t save your SEO Title on your site, please let us know. We’re always happy to help.

    Thanks

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Changes arent saving’ is closed to new replies.