Change count of bought Pro plan Invoice RANKMATH240309-4122-59210.

#763018
  • Resolved De Cabo Decoracion

    1 month, 3 weeks ago

    Rank Math free
    Content AI Creator

    Hello! Yesterday I bought a plan but I can’t use it. I think this is because I bought it with a mail and I want to use it with another. Could you change from one count to another? The invoice number is RANKMATH240309-4122-59210. I bought it with my mail, but I want to use it for our online shop.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 3 weeks ago

    Hello!

    Thank you for reaching out to us. We appreciate your purchase of the Rank Math PRO plan. To assist you with changing the email associated with your PRO plan, please follow these steps:

    1. Visit the Rank Math Support Forum to open a ticket.
    2. In the Ticket Title section, enter a one-line summary of the issue.
    3. Provide more details in the Ticket Question section.
    4. In the Sensitive Data section, enter the email addresses you want to connect to your PRO account.
    5. Include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.
    6. Click the SUBMIT YOUR TICKET button.

    Our support team will then locate your PRO account and change the email connected to it as per your request.

    If you encounter any issues during this process, please feel free to reply here, and a human agent from our support team will take over the ticket to assist you further.

    We look forward to resolving this for you. Thank you for your understanding and patience!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Where Is My Rank Math PRO License Key?
    🛍 Spring Sale! – DISCOUNT + 2x Benefits

    Miguel

    1 month, 3 weeks ago

    Hello,

    Thank you for contacting support.

    We have moved the Content AI subscription to the preferred account as per your request.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 weeks, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Change count of bought Pro plan Invoice RANKMATH240309-4122-59210.’ is closed to new replies.