Challenges with divi

#82230
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Which errors are you having? Could you please share more details of the issue. To share screenshots, please use https://imgbb.com/ or share a screencast, using https://www.loom.com/.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Some errors are still being seen despite corrections on the divi builder.
    For instance:
    Focus Keyword used inside SEO Meta Description Error
    Focus Keyword found in the subheading(s) Error
    Keyword Density is 0.00 Error

    Hello,

    Please share the URL of the affected post. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    You seem to be using a very old version of Divi. Please update to the latest version which has the compatibility for Rank Math added in it.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Challenges with divi’ is closed to new replies.