Hello,
Thanks for contacting us.
Could you please confirm if you’ve enabled the Strip Category Base option from your WordPress admin area > Rank Math > General Settings > Links? https://i.rankmath.com/ka4SSx
If not, then please enable the option and see if that fixes the issue.
Looking forward to helping you.
Thanks.
I viewed it was selected.
Hello,
Thank you for the update.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Thank you, and we really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for the follow-up and sorry for the delay.
I’ve checked your site, and it seems that you’re referring to this structure:
yourwebsite.com/parentcategory/subcategory/subcategory/ for your archive pages.
Unfortunately, this is the default structure of WordPress for archive pages since you may need to show the parent and subcategory in the path. In this way, there would be no confusion if the path is a post or a subcategory archive page.
The Strip Category Base will only remove the /category/ from category archive URLs.
I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
no you got it wrong. Category url, not archive url. Your solution has been presented before. It does not work.
current state;
https://gezideler.com/turkiye-gezi-rehberi/marmara-gezi-rehberi/bursa-gezi-rehberi/
must be,
https://gezideler.com/bursa-gezi-rehberi/
Hello,
Thanks for getting back. Sorry for the delay and any inconvenience that might have been caused due to that.
As my colleague already mentioned that this is the default URL structure for a subcategory. You can not remove the parent categories from the URL.
The Strip Category Base option only removes the /category/ base from the URL. If you disable it on your site, you will see that your URL becomes https://gezideler.comc/category/turkiye-gezi-rehberi/marmara-gezi-rehberi/bursa-gezi-rehberi/
Hope this helps. Let us know if you need any further assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
