category URL problem

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    After disabling the Strip Category Base, please head over to your WordPress dashboard > Settings > Permalinks and click save changes without making any changes. This will flush out any old permalink settings.

    If that doesn’t work, then we might need to take a closer look at the settings. Please add your WordPress admin login details to the sensitive data area.

    Let us know how it goes. Looking forward to helping you.

    Thank you.



    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘category URL problem’ is closed to new replies.