Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I checked your site and it seems that category has already been removed from your URL.
Kindly let me know if I’m missing something or were you able to resolve the issue?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for the delay.
It is possible that the presence of the sub directory could be affecting the strip category option. Could you please generate a new access token so that we can help in coming up with some redirections to fix this?
Looking forward to helping you. Thank you.
I reactivated the temporary login. You can find it in any product except those in the coaching category. Thank you!
Hi there,
Thanks for the patience.
I have escalated this issue to our dev team for closer investigation and we will be getting back to you in a short while.
Thank you.
Hello,
Sorry for the confusion. The Remove Category Base option in WooCommerce settings removes product-category base from the product category and the Remove Base option removes the Shop/Product base which WooCommerce adds by default to all the products. You can read more about it here.
We don’t have any option to remove product category from WooCommerce products and that option is not needed. You can simply change the permalink structure of Products from /product/%product_cat%/ to /product/.
Hope that helps. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
