categories not linked anymore

#8301
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The latest update has introduced a bug that is causing a 404 error for pages that have the strip category base or shop base option. Please rollback to the previous version of the plugin by making use of https://wordpress.org/plugins/wp-rollback/

    We regret any inconvenience caused. Thank you.

    ​​​​​​​

    I did not have the latest so I updated to the latest and it broke my site 🙁 I think I”m going to wait a bit before revisiting…

    Hi there,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘categories not linked anymore’ is closed to new replies.