catalogue pinterest

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

According to Pinterest guidelines, you must check for any formatting errors in your .xml file (missing end tags, invalid characters, etc.) and correct them before your next update.

You can validate your sitemap using this tool. If the issue persists, could you please share your website URL to check this issue further? You can add it in the sensitive data section

It is completely secure, and only our support staff has access to that section.

I hope that helps. Thank you, and looking forward to your update.

Hello,

Thank you for keeping in touch with us.

I checked your sitemap and it seems to be working fine. I submitted your sitemap to an XML Sitemap validator and it didn’t return any errors. Please refer to the screenshots in the Sensitive Data section.

Can you please clear your website cache and attempt to add your data source for Pinterest once again?

Let us know how it goes. We are looking forward to helping you.

Hello,

Thank you for the update, and apologies for the delay.

Since Rank Math is outputting your sitemap correctly, the error seems coming from Pinterest.

You can try and use a 3rd party sitemap plugin to confirm. Just make sure you have disabled the Sitemap module of Rank Math in WordPress Dashboard > Rank Math > Dashboard when using a 3rd party sitemap plugin.

If the other plugin works, please do let us know.

Thank you, and looking forward to your update.