can’t use Content AI Starter

#717688
  • Resolved Olivier Padachtpour

    3 months, 3 weeks ago

    Rank Math free
    Content AI Starter

    hi,

    i can t use my Content AI Starter
    On my website, WP admin, RankmathSeo plugin, i click on “content AI” and i have message:

    Supercharge Your Content With AI

    To access this Content AI feature, you need to have an active subscription plan.

    can you explain me? thanks

Viewing 1 replies (of 1 total)
  • RankBot

    3 months, 3 weeks ago

    Hello,

    We’re sorry to hear that you’re experiencing issues with accessing the Content AI Starter plan. It seems like there might be an issue with the subscription activation.

    To resolve this, please ensure that your Content AI subscription is active and linked to your website. If you’ve recently purchased the plan, it might take a little time for the subscription to be activated.

    If the issue persists after ensuring that your subscription is active, please refresh the credits by heading over to WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:
    Refresh Credits

    After refreshing the credits, please try accessing the Content AI feature again. If you continue to face issues, please don’t hesitate to let us know so we can assist you further.

    We appreciate your patience and understanding.

    Sources:
    Content AI Overview » Rank Math
    Content AI – Your Personal AI Assistant by Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    2 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘can’t use Content AI Starter’ is closed to new replies.